Yes, e-bike to go is directly available. Subscription online and receive the e-bike on your doorstep within two weeks. We will contact you to schedule the delivery.
Ready to roll? You can order your new e-bike quickly and easily through the registration page. As soon as we have received your registration, we’ll deliver the e-bike as soon as possible. The e-bike will be delivered on weekdays between 08:30 and 17:00. The bike may be accepted by someone other than the customer, as long as that person can show (a copy of) a valid identification of the customer.
At only €17,50* (*promotional price) a week you’ll receive an e-bike to go including maintenance and basic damage insurance. For an extra weekly €4,50 you can add an all-risk damage insurance. Both options provide a super fast swap service.
Report the damage through your personal MyBike account and we’ll exchange your e-bike for a new one as soon as possible. This ensures you have a functioning e-bike quickly.
The distance you can cover on a full battery is around 70 km.
E-bike to go offers the most flexible e-bike subscription. You can cancel the subscription whenever you want. After you’ve canceled, you will pay for one last month.
There is an input on the right side of the battery where you can connect the charger. You can charge the battery when it is placed in the e-bike or you can slide it out of the frame and charge it externally.
In only two hours the battery is charged to 80%. It will only take four hours to fully charge the battery.
Is your e-bike stolen? Bastards! No worries, we will make sure that you can cruise on a new e-bike asap! First of all, you should report the theft on your personal MyBike account. We charge a deductible of €650,- per theft: €300,- for the e-bike and €350,- for the battery. Once we’ve received the payment, you’ll receive a new bike as soon as possible!
There is a possibility to mount a child seat onto your e-bike. The only child seat that fits on the e-bike to go is the ‘Yepp Maxi Zadelbuis’. You can easily order the child seat online.
You can always charge the battery. Due to the smart battery management system, the battery will only charge the empty cells. This ensures that you do not need to bike until the battery is empty.
The e-bike has 7 gears. You can easily operate the gears with the switch at the right handle of the steering wheel.
Of course! The e-bike fits on most bicycle carriers. It’s always nice to have the e-bike around when you are on vacation.
No sweat. The e-bike has a top speed of 25 km/h.
The power button is located on the battery. To turn on the e-bike, you have to press the power button for at least 3 seconds. You can be sure the e-bike is fully functional, as soon as the rear lights turn on.
You’ll find your invoices at your personal MyBike account.
Because it’s hard to say goodbye to our bikes, it is not possible to buy the e-bike to go. We do deliver the e-bike with a subscription. For a fixed subscription fee you’ll get a full service package.
You can also reach us during office hours (Monday through Friday between 9:00 a.m. and 5:00 p.m.) at this phone number +32 4 268 21 76 or email firstname.lastname@example.org.